Last Updated: February 3, 2026
1. Introduction
Max Energic Apps ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use ModbusBB ("the Software") or visit our website.
2. Information We Collect
2.1 Information You Provide
- Purchase Information: When you purchase a license, we collect your name and email address to deliver your license key and provide support.
- Support Requests: When you contact us for support, we collect the information you provide in your communications.
2.2 Information Collected Automatically
- License Verification: The Software may communicate with our servers to verify license validity. This includes your license key and basic system information.
- Website Analytics: We use Google Analytics to collect anonymous usage data about our website visitors, including pages visited, time on site, and referral sources.
2.3 Information We Do NOT Collect
- We do not collect or transmit any Modbus communication data
- We do not collect information about your industrial equipment
- We do not collect your IP addresses or connection settings
- The Software operates locally and does not send your work data to our servers
3. How We Use Your Information
We use the collected information to:
- Deliver license keys and process purchases
- Provide customer support
- Send important product updates (you can opt out)
- Verify license validity
- Improve our website and software
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment Processors: PayPal processes payments on our behalf. Their use of your information is governed by their privacy policy.
- Analytics Providers: Google Analytics helps us understand website usage. Data is anonymized and aggregated.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure HTTPS connections for all website communications
- Encrypted storage of sensitive data
- Limited access to personal information
- Regular security assessments
6. Data Retention
We retain your purchase information for as long as your license is active and for a reasonable period thereafter for support and legal purposes. You may request deletion of your data by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-out: Unsubscribe from marketing communications
8. Cookies
Our website uses cookies for:
- Essential website functionality
- Analytics (Google Analytics)
- Remembering your preferences
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
Our Software is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
support@maxenergic.com